Delivery Information

Please note, we only deliver to UK addresses. Orders containing Lithium batteries are only eligible for shipping to UK Mainland

All orders are dispatched using UK Mail (or Royal Mail for smaller items).


Standard Delivery Rates (5 - 7 working days):

Please note that due to restrictions imposed by COVID-19, we have increased our delivery estimation to 7 working days and temporarily disabled the 'Next Working Day' delivery option. We will endeavour to dispatch orders as quickly as possible, while safeguarding the health of our team and applauding the vital services being offered by courier companies. We would like to thank you for your continued support during these challenging and unprecedented times.

If you have any queries, please contact our Customer Support team via info@motocaddy.com or through the LiveChat feature on our website.

UK Mainland addresses excluding Northern Scotland and The Highlands.

  • Orders up to £25 : £2.99 inc VAT
  • Orders over £25 : FREE

Next Working Day (order by 2pm):

Unfortunately Next Working Day delivery is not currently available.


Premium Delivery Rates (5 - 7 working days):

Northern Scotland, The Highlands, Isle of Man, Shetland Islands, Channel Islands, Northern Ireland and the Isle of Wight.

  • Orders up to £25 : £15 inc VAT
  • Orders over £25 : £10 inc VAT

Delivery Information:

In order to maintain the highest levels of customer security, we require orders over £50 to be delivered to the credit or debit card holder's billing address. This is to prevent credit card fraud and should you have any questions about this, please contact our customer service team.

Deliveries by UK Mail are made on weekdays (Mon - Fri 8.30am to 5.30pm) and require a signature. If no-one is available to sign for the goods, the courier will leave a card with details of the phone number to call to arrange another delivery.

We dispatch orders on weekdays only (Mon - Fri except Bank Holidays).

To track an order log in to "My Account" with your e-mail address and the password which you chose when placing the order, and then go to "see orders", select the order you wish to track by clicking on "view" and then scroll down the page to the tracking number, then simply click on the tracking number to see the current status of your order.